Process Excellence & Automation Lead
Leandro Costa
Process Excellence & Automation Lead and product builder. My work combines operating diagnosis, governance, automation direction, architecture, software, and delivery. I turn ambiguous problems across functions into systems with clear ownership, explicit decisions, and practical operating boundaries.
Experience
Process & Quality Coordinator
Financial services institution
Leads process excellence, quality, governance, and automation direction. Turns transformation priorities into clear ownership, decision routines, standards, and delivery across functions.
- Process and quality governance
- Automation portfolio direction
- Cross-functional leadership
- Data-informed operating decisions
Founder & Product Builder
Evorigo
Defines product scope and technical decisions, with direct involvement in architecture, software development, infrastructure, security, observability, and release readiness.
- Product discovery and decision-making
- End-to-end technical architecture
- Software and platform delivery
- Security and operational readiness
Education
Agile Leadership: People, Projects and Innovation
Pontifícia Universidade Católica do Paraná
Postgraduate Specialization
Systems Analysis and Development
Instituto Federal de Educação, Ciência e Tecnologia de Mato Grosso
Technology Degree
Selected work
Process excellence governance
A management system that gives process ownership, quality standards, improvement demand, and leadership decisions a shared operating cadence in a complex environment.
Automation portfolio
A portfolio model for deciding when automation is justified, choosing the right intervention, and carrying ownership from discovery through support and retirement.
Evorigo product building
A founder-led product practice that carries one decision loop from problem framing and scope through architecture, implementation, platform readiness, and release.